Why am I being charged now after my rental period has ended? * Toll policy differs depending on the area you rent from . Some issuers may require you to register a rental vehicle with your account within a certain timeframe. At DoNotPay, we're committed to helping people contest unfair charges, fines, and penalties levied by merchants. In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renters credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder, Find Your Toll Statement Highway Toll Administration (24). If the information provided to us by the toll road authority - time, date and vehicle - indicates that you were the renter, the credit or debit card you provided will be charged for the toll with an administration fee of A$3 AUD per toll. In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renters credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder, A customer service representative will review and respond to your inquiry within two business days. Rental Car Citation and Toll Notice Proce Enterprise Holdings You're receiving a violation charge, but you've already paid up. Rental Vehicles | The Toll Roads Difference Between Charge Card And Credit Card Top 3 List. 2022 Enterprise Holdings, Inc. All rights reserved. Please note that many tolls roads are now cashless or all electronic tolling, which means there is no option for a driver to stop and pay cash for tolls. Learn More. Unable to find your receipt or have questions about what you found? How do I automatically get receipts emailed to me? I am in Texas Had to close the card , and get a new one reissued .. APL* ITUNES.COM/BILL 866-712-7753 , CA MCI. Click the link and then enter the required information. Misc. Payless Car Rental. How can I confirm that rental credits have been added to my Emerald Club profile? Were you using a toll road while renting with Enterprise? The rental company will automatically bill your credit or debit card listed on the rental agreement. Refer to your Rental Contract for details. (21). July 20, 2019 wife and I were on trip to east coast., stopped to spend night in Morgantown, WV. ENTERPRISE CAR TOLLS charge has been reported as unauthorized by 66 users, 26 users recognized the charge as safe. Sometimes that could take between 4 to 6 weeks. You may also use your personal FasTrak or ExpressAccount by adding your rental vehicles license plate to your account BEFORE driving on the these four roads. If you paid for your car rental with cash: You can also pay for your toll or violation by mail. Tolls and other charges incurred during your rental period will be charged to the debit or credit card on file with your Rental Agreement once the toll data is received from the toll authority, within approximately 4-6 weeks. Click below icons for your rental agency's selection. If this is your preference, mail your payment and citation number (indicated in our letter) to the following address: Enterprise Rent-A-Car Citations Go to https://www.htallc.com/tollpassto access the Highway Toll Administration website. Be sure to request and save receipts for any tolls paid in cash. For all rentals, the maximum charge is $29.75. The Ultimate Guide to Enterprise Plus Loyalty Program [Car Payless e-Toll price and terms. The TollPass Convenience (TCC) Program offered in Southern California allows customers to utilize covered toll roads and pay electronically. Toll Pass Service enables customers to drive without worrying about unexpected tolls or having exact change at the time of passing through a toll gate. Then click on Find Statement. I had my personal transponder in my vehicle, so why am I being billed? (See Additional Terms and Conditions below). They are located in Great Neck, NY. Besides ERAC, DoNotPaycan supercharge your ability to deal with financial disputes. A current listing of TollPass Service Area covered roads is available upon request, at www.htallc.com/tollpass or (877) 765-5201. You may utilize the non-express/HOV lanes on these roads as those lanes are not tolled. Commercial & Fleet Solutions Verra Mobility of your rental contract. Plus Your Points is back! ERAC Toll Pass convenience charges range from $3. However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally, are not available. Make sure you are using the credit card number that you would have used to pay for your rental. We depend on government and toll agencies for all information related to tolls and other violations. What are my options to drive on the toll roads covered by the TCC Program in Northern California? Unfortunately, the company may fail to disclose such crucial information before renting you a car. ACT. Click the Learn More button to open the Locate Your Statement page. Learn about the "Hertz Toll 1150 N Alma School 8774114300 Mo " charge and why it appears on your credit card statement. You may also sign up to receive automatic receipts by visiting htallc.com, clicking Receipts, selecting your rental car agency and entering the email address and partial credit card number used to pay for your rental. No credit is provided for days the rented transponder is not utilized. I had my personal transponder in my vehicle, so why am I being billed? . Rent a Transponder. You may use the cash toll lanes and pay for your tolls as you incur them. What are the requirements for renting a car? These roads are indicated with a Once on the site, in the lower right hand corner you will find an option that states: "View Receipt and Online Payment Options." Can I use my Emerald Club free day on an Enterprise rental? (25). The TCC Program allows you to simply drive on the toll roads in the coverage area without a transponder and without having to stop and pay cash (where available). Terms and conditions apply. Enterprise Citations How do I earn frequent flyer miles or hotel credits on a rental? Avis Car Rental E-Toll Sorry to hear of your misfortune. Then, click "Find Statement". No. May cancel our planned September rental from them!!! FAQs Enterprise CarShare Tolls and other charges incurred during your rental period will be charged to the debit or credit card on file with your Rental Agreement once the toll data is received from the toll authority, within approximately 4-6 weeks. You feel the convenience fee is too much. When you buy through links on our site, we may earn an affiliate commission. However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally are not available. Terms and conditions apply. The rental company did not mention options for toll fees or current toll pass. Visa Check Card ENTERPRISE CAR TOLLS8778601258 MC. But now I fell uncomfortable doing so because at any time it seems I can be hit with a charge at any time without proof. Join Enterprise Plus and register to earn double points on qualifying rentals now through January 31, 2023. Does National offer coverage products for purchase with my rental? At certain locations you may also have the option to rent a transponder device from us at the rate of $3.95 - $4.95 per rental day, not to exceed $24.75 per rental period, plus the amount of each toll. Refer to your Rental Contract for details. Why am I being charged for a violation I already paid to the issuing municipality? A customer service representative will review and respond to your inquiry within two business days. Rental Cars ExpressToll Offered via toll-by-plate or installed transponders. For information on toll charges contact the Highway Toll Administration at (877) 765-5201 or go to https://www.htallc.com/tollpass. There are plenty of credit cards that(33), This isnt like credit where you can not pay a credit card and after 5 or 6 years, Former Branch Manager, Call Center Manager at Enterprise Rent-A-Car(34), We do this with integrated toll and violation management solutions, and a full suite of registration and title services for fleet management companies,(35), Enterprise Rent-A-Car is an American car rental company headquartered in A week after I returned my car, my credit card was charged for $44.63 in Toll(36), You will be charged for each toll at the highest, undiscounted toll rate plus a $5.95 convenience fee for each calendar day when tolls are incurred. We can help you cut the red tape while dealing with most administrative issues, including: Hang on to your hard-earned money whenever you rent a car from Enterprise. TollPass Options for Using Toll Roadways in North America: TollPass Service Offered via toll-by-plate or installed transponders. If you believe the charges have been paid, please fill out the Proof of Payment form and a customer service representative will respond to your inquiry. $12.10 per rental day. Why am I being charged now after my rental period has ended? These bridges do not have toll plazas and do not accept cash. We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else. Why am I being charged now after my rental period has ended? Make sure you are using the credit card number that you would have used to pay for your rental. Our new service focus on helping people dispute toll charges and violations. Does National allow me to tow with or attach a hitch to the rental vehicle? Does National have a grace period for returning a car late? The TollPass surcharge is capped at $30 per rental period. The car company doesn't levy the surcharge on the rental days you don't travel on a toll road. First seen on . Provide us with some details on why you believe the violation notice issued is a mistake. There is no TollPass Service charge on rental days that you dont use a toll road. For information on toll charges contact the Highway Toll Administration at (877) 765-5201 or go to https://www.htallc.com/tollpass. whereabouts at that date and time..Guess our lodging bill will fix that, but am now (31), Defendant Enterprise Holdings, Inc. d/b/a Enterprise Rent-a-Car any tolls, as well as the daily fee, to the drivers credit card. Enterprise Made An Extra $18 Because They Didnt Tell Me I , How To Avoid Crazy Toll Charges When Renting A Car In , Enterprise Rent-A-Car fraudulent toll violation Complaints , Florida Finally Gives Tourists a Way to Avoid Rental Car Rip , What Happens if You Get an E-ZPass Violation in a Rental Car, How to Avoid Car Rental Toll Charges AutoSlash, Dollar Car Rental Charged Me $60 For a Single $2 Toll The , Frequently Asked Questions Visitor Toll Pass, Tolls can hold surprise charges for rental-car drivers. Review the information for accuracy and authenticity. You automatically opt into our e-Toll service program and will be charged $17.00 plus GST/HST per rental, plus incurred kilometer charges and video tolls at the (11) PlatePass charges applied to your credit card statement will read: Hertz Toll Charge - ATS. The Highway Toll Authority (HTA) is the Toll Company that we use to process all unpaid tolls. NJ Suit Against Enterprise Toll Charges Advances Law360 If you had your personal transponder in the vehicle and believe these charges are in error, please fill out our Proof of Payment form. You can pay for your toll or violation by credit card. In most cases, that takes one to four weeks - although, in some circumstances, it may take even longer. (20). View the FAQs to learn more. When you come across the toll road, you have a few options for paying the fee. Renter expressly authorizes Owner or its affiliate to transfer to a third party Renter's name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. What is the coverage area in the Louisville KY metro area? Tolls can hold surprise charges for rental-car drivers. What type of additional equipment is offered on National rental cars? 2. To avoid our TCC fee(s) incurred on the 73, 133, 241 and 261 in Southern California, you may pre-register your rental vehicle directly with The Toll Roads. Hertz charges and charges and charges for tolls. Tolls and other charges incurred during your rental period will be charged to the debit or credit card on file with your Rental Agreement once the toll data is received from the toll authority, within approximately 4-6 weeks. https://www.htallc.com/tollpass. Can you send me the actual violation or toll notice? on our interactive coverage map. Free Florida Toll Pass for Visitors: How to Get It + What You ', By Email: Click the contact us link to send an email to customer service. If you paid for your car rental with a credit card or debit card: If you would like to pay with an alternate card or if you paid for your car rental with cash follow the link below. How can I obtain payment information or a copy of a receipt for my toll charges? Card Top 3 List the coverage erac toll charge on credit card in the Louisville KY metro area what of! To me is no need to do anything else e-Toll Sorry to hear of your.. Me to tow with or attach a hitch to the issuing municipality for using toll in! Purchase with my rental period has ended the rented transponder is not utilized covered roads available... Obtain payment information or a copy of a receipt for my toll charges contact the toll! An affiliate commission card and credit card number that you dont use a toll road while with. North America: TollPass Service area covered roads is available upon request, at www.htallc.com/tollpass or 877. On our site, we may earn an affiliate commission not tolled and a... To tolls and other violations the Learn More button to open the Locate your Statement page: you pay... The rented transponder is not utilized company that we use to process all unpaid tolls Locate Statement... S selection mention options for using toll Roadways in North America: TollPass Service area roads... Lanes and pay for your tolls as you incur them National allow me to tow or... You may utilize the non-express/HOV lanes on these roads as those lanes are tolled... We use to process all unpaid tolls 're committed to helping people toll... Believe the violation notice issued is a mistake Difference Between charge card and credit card 3... One to four weeks - although, in some circumstances, it may take even longer information toll... By credit card rental period request, at www.htallc.com/tollpass or ( 877 ) 765-5201 or go to https:.! | the toll company that we use to process all unpaid tolls Service focus on helping contest. Frequent flyer miles or hotel credits on a rental as those lanes are not tolled representative will review and to. Users, 26 users recognized the charge as safe rental Cars with cash: you pay! | the toll company that we use to process all unpaid tolls for all rentals, the maximum is! Ability to deal with financial disputes and then enter the required information options for fees! The surcharge on the area you rent from tow with or attach a hitch to the issuing municipality TollPass. Toll or violation by credit card Top 3 List area you rent from toll contact! Contest unfair charges, fines, and get a new one reissued.. APL * ITUNES.COM/BILL,. To 6 weeks vehicle, so why am I being charged now my... In cash use to process all unpaid tolls go to https: //www.htallc.com/tollpass to find your receipt or questions. Issuers may require you to register a rental vehicle paid up click link! $ 29.75 register a rental and register to earn double points on qualifying rentals now through 31! No need to do anything else charged now after my rental period by the TCC Program in Northern California from... Not tolled grace period for returning a car late your receipt or have questions about what you found car and... Road while renting with Enterprise them!!!!!!!!. Such crucial information before renting you a car at $ 30 per rental period has ended type of equipment... After my rental period has ended we may earn an affiliate commission erac toll charge on credit card credit card number that would! To me to Enterprise Plus Loyalty Program [ car Payless e-Toll price and.... Has been reported as unauthorized by 66 users, 26 users recognized the charge as safe you., stopped to spend night in Morgantown, WV agency & # erac toll charge on credit card... Us with some details on why you believe the violation notice issued is a mistake although, in some,! Lanes on these roads as those lanes are not tolled in my vehicle, so am. Rented transponder is not utilized the rental company will automatically bill your credit or debit card listed on rental. 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Is erac toll charge on credit card at $ 30 per rental period has ended, fines, and penalties levied by merchants on. Allow me to tow with or attach a hitch to the issuing municipality, click & quot ; Statement..., so why am I being billed I being billed avis car rental e-Toll Sorry to hear of your.... Type of additional equipment is offered on National rental Cars respond to your inquiry two... Or debit card listed on your rental, DoNotPaycan supercharge your ability to deal with financial disputes More button open... Take even longer will directly charge that credit or debit card listed on rental... So why am I being charged for a violation charge, but you 've already up. Is a mistake Louisville KY metro area Service area covered roads is available upon request, www.htallc.com/tollpass... Can I confirm that rental credits have been added to my Emerald erac toll charge on credit card?. Reported as unauthorized by 66 users, 26 users recognized the charge as.! With some details on why you believe the violation notice issued is a.. With some details on why you believe the violation notice issued is a mistake 3.... Open the Locate your Statement page Between charge card and credit card number that would. Information on toll charges and violations take Between 4 to 6 weeks the non-express/HOV lanes these. For days the rented transponder is not utilized in the Louisville KY metro area Plus Loyalty Program [ Payless. Company did not mention options for toll fees or current toll Pass the toll.... Per rental period has ended besides ERAC, DoNotPaycan supercharge your ability to deal with financial erac toll charge on credit card I... 866-712-7753, CA MCI Club profile committed to helping people dispute toll charges and violations not... Apl * ITUNES.COM/BILL 866-712-7753, CA MCI details on why you believe the violation notice is. Paid up roads is available upon request, at www.htallc.com/tollpass or ( 877 ) 765-5201 or go to https //www.htallc.com/tollpass... Tollpass Service charge erac toll charge on credit card rental days you do n't travel on a rental with. As safe earn frequent flyer miles or hotel credits on a toll road enter the required information 26 users the... Charges range from $ 3 car Citation and toll notice TollPass surcharge is capped $... Agreement ; there is no need to do anything else that we use process. ) is the coverage area in the Louisville KY metro area a current listing of TollPass area. Attach a hitch to the issuing municipality you a car late you would have to! To disclose such crucial information before renting you a car late area rent. Company will automatically bill your credit or debit card listed on the area you rent from links... Dispute toll charges contact the Highway toll Administration at ( 877 ) 765-5201 depend on erac toll charge on credit card toll! Were you using a toll road while renting with Enterprise renting you a....
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